Key Terms Summary

A software platform for managing, sharing and selling artworks. We provide tools (inventory, Private Views, invoicing, sales workflows). We do not hold your money, we are not a party to your sales, and we do not act as an art dealer or escrow agent.

• Essentials – Free · 10 artworks · 1 private view · Basic invoicing · 5% + Stripe fees
• Independent – USD 28/month · 200 artworks · 5 private views · In-person sales · 2% + Stripe fees
• Studio – USD 68/month · 600 artworks · 20 private views · Custom branding · Advanced analytics · 1.5% + Stripe fees
• Gallery/Institution – Custom pricing · Unlimited artworks · 100 private views · Custom templates · 1% + Stripe fees

No automatic refunds. You can cancel anytime but the current full term is still charged. Any refund request must be made in writing to [email protected] within one (1) week of cancellation.

You own your artwork images and data. You give Arttaca a licence to use them to run the platform, for research, for our media arm (editorial, features, publications), and for marketing and case studies. You can request a full export of your inventory and client data. Any feedback or suggestions you give us become our property.

Fake provenance or fake artwork details, works from unlicensed artists without authority, illegal content, fraud, reverse engineering the platform, or anything that harms the platform or other users. Accounts can be suspended for policy breaches or unforeseen problems. Minimum age is 18.

We take privacy seriously (content is private by default). We limit our liability for hacks and security incidents to the maximum extent allowed by law. You permit us to refer to you as a customer in our publicity materials. Full details are in the Privacy Policy and Cookie Policy.

We may provide tools that help with tax calculations (e.g. on invoices). These are for convenience only. You remain fully responsible for your own tax calculations, filings and payments. We are not liable for any issues with tax authorities.

The Services are provided "as is". Our total liability is capped at the greater of the fees you paid us in the prior 12 months or HKD 2,000. We do not verify authenticity or value of artworks. We are not responsible for third-party websites or services we link to.

Hong Kong law. Hong Kong courts have exclusive jurisdiction.

These Terms of Service ("Terms") form a legally binding agreement between you ("you", "User" or "Customer") and Arttaca Technologies Limited, a limited liability company incorporated in Hong Kong with registered office at 1602, Eastern Commercial Centre, 397 Hennessy Road, Wan Chai, Hong Kong ("Arttaca", "we", "us" or "our"). These Terms govern your access to and use of the Arttaca platform, website (including arttaca.com, arttaca.io and related domains), applications and related services and products (collectively, the "Services" or "Platform").

By creating an account, accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, Cookie Policy, Refund Policy and End-User License Agreement, and any additional guidelines posted on the Platform. If you do not agree, do not use the Services.

If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to both you and the organisation.

We reserve the right to change or modify these Terms at any time. We will post the revised Terms on this page and indicate the "Last Updated" date. Material changes will be notified by email or in-product notice where practicable. Changes become effective no earlier than seven (7) days after posting (except changes addressing new features, which may be effective immediately). Continued use after the effective date constitutes acceptance.

Arttaca is a privacy-focused SaaS platform for artists, galleries, dealers, advisories, collectors, museums and institutions. The Services enable users to manage artwork inventory, share artworks via Private Views, manage sales workflows and invoicing, facilitate payments, and access analytics.

Important – Nature of the Platform: Arttaca provides software tools only. We do not hold customer funds, act as escrow agent, payment processor of record, art dealer or party to any transaction. Sales and payments occur solely between Users. Arttaca provides tools (including invoicing tools) that parties may use to complete their own deals.

You must be at least 18 years of age (or the age of majority in your jurisdiction) and capable of entering a binding contract.

You must provide accurate information, keep credentials secure, and are responsible for all activity under your account. Notify us immediately of any unauthorised access. You agree to immediately notify Arttaca of any change in your billing address or payment method used for payment.

We may suspend or terminate accounts that violate these Terms or our policies, or that pose security, legal or operational risk (including unforeseen problems).

4.1 Subscription Plans

Current plans (subject to change with notice) are summarised below. Exact features and limits are as published on the pricing page at the time of subscription. Feature limits and "coming soon" items may evolve.

* Portfolio hosting marked as coming soon. Gallery/Institution plans are customised. Subscriptions may be billed monthly or annually. Regional pricing discounts may apply.

4.2 Payment Methods

Fees and commissions may be paid via Stripe, PayPal, bank transfer or other methods we make available. You authorise us and our processors to charge the payment method you provide. You are responsible for any third-party fees incurred when using the Service. Any attorney fees, court costs or other costs incurred in collection of delinquent undisputed amounts shall be paid by you.

4.3 No Refunds; Cancellation

There is no automatic refund policy. Any request for a refund must be made in writing to [email protected] within one (1) week of cancellation and will be considered at Arttaca's sole discretion.

You may cancel at any time. Cancellation does not entitle you to a refund of fees already paid or payable for the current subscription term. You remain charged for the full term then in effect. Full details are set out in the Refund Policy.

4.4 Transaction Fees / Commissions

Where a sale is conducted using the platform, the applicable transaction fee for your plan applies (plus any third-party processor fees such as Stripe). Rates may be updated with notice.

4.5 Typographical Errors

In the event a plan, feature or fee is listed at an incorrect price or with incorrect information due to typographical error, we reserve the right to refuse or cancel any order placed at the incorrect price, whether or not the order has been confirmed and your payment method charged. If your payment method has already been charged and the order is cancelled, we will issue a credit for the amount charged.

5.1 Ownership

You retain all ownership rights in your User Content (artwork images, data, provenance, client information and related materials). Arttaca does not claim ownership of your artworks or data.

5.2 Licence to Arttaca

By uploading User Content you grant Arttaca a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, process, display, reproduce and use the User Content for:

• (a)providing, maintaining, securing and improving the Services;
• (b)research purposes;
• (c)use as content or media for Arttaca's media arm (editorial, features, publications);
• (d)marketing, case studies, advertising and promotional materials; and
• (e)platform improvement and related internal purposes.

The licence continues while the content remains on the platform and for a reasonable residual period in backups. You may request deletion of specific content (subject to legal retention obligations).

5.3 Export of Data

You may request a full export of your inventory and client data by writing to the Arttaca Team ([email protected]). We will use reasonable efforts to provide the export in a commonly used format within a reasonable time.

5.4 Your Warranties

You warrant that you own or have all necessary rights to the User Content, that it does not infringe third-party rights, and that it is accurate and lawful.

5.5 Arttaca IP

The platform software, design, trademarks (including "Arttaca"), logos and documentation remain the exclusive property of Arttaca and its licensors.

5.6 Suggestions and Feedback

Any feedback, comments, ideas, improvements or suggestions ("Suggestions") that you provide to Arttaca shall become the sole and exclusive property of Arttaca. Arttaca shall be free to use, copy, modify, publish or redistribute the Suggestions for any purpose without any credit or compensation to you.

You must not:

• (f)upload illegal, infringing or defamatory content;
• (g)upload or present fake provenance, fake artwork details, or fabricated ownership/condition records;
• (h)upload works or information from unlicensed artists or for which you lack authority;
• (i)use the Services for fraud, money laundering or other criminal activity;
• (j)attempt unauthorised access, interfere with the Services, or use scrapers/bots without permission;
• (k)license, sell, rent, lease, assign, distribute or otherwise commercially exploit the Services themselves without authorisation;
• (l)modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Services;
• (m)remove, alter or obscure any proprietary notice of Arttaca or its licensors.

We may remove content, suspend or terminate accounts, and report illegal activity to authorities.

Our Privacy Policy and Cookie Policy describe how we collect and use personal data and cookies. Privacy is a core design principle: content is private by default; Private Views are accessible only to invited persons.

You are responsible for complying with applicable data protection laws (including the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and, where relevant, GDPR / PDPA) when processing client data through the Services. Our target market is international.

You permit us to make reference to you as a customer of ours in our publicity materials.

Security incidents: To the maximum extent permitted by law, Arttaca is not liable for loss, unauthorised access or disclosure arising from (a) a malicious third-party cyber-attack or security breach that occurs despite reasonable security measures, or (b) any compromise caused by your own credentials, devices, employees or systems. You remain responsible for the security of your account credentials and endpoints.

The Services integrate with or link to third-party services (including Stripe and PayPal) and may contain links to websites not operated or controlled by Arttaca. Your use of those services and websites is governed by their own terms and privacy policies. Arttaca is not responsible for the availability, accuracy, content, security or practices of third-party services or websites. Links are provided solely as a convenience.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.

Arttaca does not verify authenticity, provenance, ownership, condition or value of any artwork. You are solely responsible for your own due diligence.

While the Services may include tools to assist with tax calculations (for example, estimated tax amounts on invoices or sales), such tools are provided for convenience only. Arttaca does not provide tax, legal or accounting advice. You remain solely responsible for determining, calculating, reporting and paying all taxes applicable to your activities and transactions. Arttaca shall have no liability for any tax submissions you make (or fail to make), or for any assessments, penalties, interest, disputes or other issues arising from any tax authority in any jurisdiction.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARTTACA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL OR BUSINESS OPPORTUNITIES.

ARTTACA'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ARTTACA IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) HKD 2,000.

Without limiting the above, Arttaca shall have no liability for any loss of or damage to: profit, revenue, production, business, contracts, opportunities, anticipated savings, data, goodwill, reputation or use; any indirect or consequential loss; or any loss suffered as a result of a claim brought by a third party. Where you suffer loss of or damage to data directly as a result of our act or omission, we will use reasonable commercial endeavours to restore the lost or damaged data from the latest available backup. That shall be your sole and exclusive remedy for loss of or damage to data.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence (to the extent prohibited by law) or for fraudulent misrepresentation or other fraud. These limits apply particularly to data breaches, unauthorised access, loss of User Content, disputes between Users, and tax-related matters.

You agree to indemnify and hold harmless Arttaca and its officers, employees and agents from claims arising out of your User Content, your use of the Services, your violation of these Terms or law, any transaction with another User, or any claim that your content infringes third-party rights.

If you are a copyright owner (or authorised to act on behalf of one) and believe that any material on the Services infringes your copyright, please send a notice to [email protected] containing the following:

• (n)a physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
• (o)identification of the copyrighted work claimed to have been infringed;
• (p)identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;
• (q)your contact information (address, telephone number and email);
• (r)a statement that you have a good-faith belief that use of the material is not authorised by the copyright owner, its agent or the law; and
• (s)a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.

From time to time Arttaca may offer contests, promotions, sweepstakes or similar activities ("Promotions"). Promotions may be governed by separate rules that contain eligibility requirements (including age and geographic restrictions). If you participate, you agree to comply with the applicable Promotion rules.

These Terms remain in effect while you use the Services. You may cancel in accordance with Section 4. We may suspend or terminate access for breaches of these Terms or our policies, for legal or security reasons, or in the event of unforeseen problems.

Upon termination, your right to use the Services ends. Surviving provisions (ownership, licences already granted, disclaimers, liability limits, indemnification, governing law) continue.

We may modify the Services and these Terms. Material changes will be notified by email or in-product notice where practicable. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services.

These Terms are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have exclusive jurisdiction, provided that Arttaca may seek injunctive or other equitable relief in any jurisdiction to protect its intellectual property or confidential information.

Entire Agreement. These Terms, together with the Privacy Policy, Cookie Policy, Refund Policy and End-User License Agreement, constitute the entire agreement regarding the Services and supersede all prior understandings.

Severability. If any provision is held invalid or unenforceable, the remaining provisions continue in full force and effect.

Waiver. No failure or delay by Arttaca in exercising any right shall constitute a waiver of that right. No waiver is effective unless in writing.

Assignment. You may not assign these Terms without our prior written consent. We may assign freely.

Force Majeure. Arttaca shall not be liable for any failure or delay due to circumstances beyond our reasonable control.

Language. The English version prevails over any translation.

Arttaca Technologies Limited
1602, Eastern Commercial Centre, 397 Hennessy Road, Wan Chai, Hong Kong
Email: [email protected]
Website: https://arttaca.com