Key Terms Summary

This is a plain-language summary only. The full Terms of Service, Privacy Policy, Cookie Policy, Refund Policy, Disclaimer and End-User License Agreement control.

A software platform for managing, sharing and selling artworks. We provide tools (inventory, Private Views, invoicing, sales workflows). We do not hold your money, we are not a party to your sales, and we do not act as an art dealer or escrow agent.

• Essentials – Free · 10 artworks · 1 private view · Basic invoicing · 5% + Stripe fees
• Independent – USD 28/month · 200 artworks · 5 private views · In-person sales · 2% + Stripe fees
• Studio – USD 68/month · 600 artworks · 20 private views · Custom branding · Advanced analytics · 1.5% + Stripe fees
• Gallery/Institution – Custom pricing · Unlimited artworks · 100 private views · Custom templates · 1% + Stripe fees

No automatic refunds. You can cancel anytime but the current full term is still charged. Any refund request must be made in writing to [email protected] within one (1) week of cancellation.

You own your artwork images and data. You give Arttaca a licence to use them to run the platform, for research, for our media arm (editorial, features, publications), and for marketing and case studies. You can request a full export of your inventory and client data. Any feedback or suggestions you give us become our property. We respond to valid copyright notices and may remove infringing material (notice-and-takedown).

Fake provenance or fake artwork details, works from unlicensed artists without authority, illegal content, fraud, money laundering, terrorist financing, spam / unsolicited commercial email, reverse engineering the platform, or anything that harms the platform or other users. Accounts can be suspended for policy breaches or unforeseen problems. Minimum age is 18.

You are responsible for your own AML/KYC checks on your clients and for complying with anti-spam laws (including CAN-SPAM and equivalents) when sending commercial messages. Arttaca may suspend accounts and report suspicions to authorities where required.

We take privacy seriously (content is private by default). We limit our liability for hacks and security incidents to the maximum extent allowed by law. You permit us to refer to you as a customer in our publicity materials. Full details are in the Privacy Policy and Cookie Policy.

We may provide tools that help with tax calculations (e.g. on invoices). These are for convenience only. You remain fully responsible for your own tax calculations, filings and payments. We are not liable for any issues with tax authorities.

The Services are provided "as is". Our total liability is capped at the greater of the fees you paid us in the prior 12 months or HKD 2,000. We do not verify the authenticity or value of artworks. We are not responsible for third-party websites or services we link to, for User Content, or for your electronic communications. Information from Arttaca AI assistants or chatbots is for reference only and is not a definitive answer — contact [email protected] for a definitive response. If you connect your own AI agent or LLM via connectors or MCP, any data loss, corruption or data breach arising from that integration is your responsibility. Affiliate links, ads and testimonials are not endorsements or guarantees of results.

Hong Kong law. Hong Kong courts have exclusive jurisdiction.

Email: [email protected] · Website: https://arttaca.com

Full Terms of Service, Privacy Policy, Cookie Policy, Refund Policy and End-User License Agreement are available on the website. This summary does not replace the full legal documents.

These Terms of Service ("Terms") form a legally binding agreement between you ("you", "User" or "Customer") and Arttaca Technologies Limited, a limited liability company incorporated in Hong Kong with registered office at 1602, Eastern Commercial Centre, 397 Hennessy Road, Wan Chai, Hong Kong ("Arttaca", "we", "us" or "our"). These Terms govern your access to and use of the Arttaca platform, website (including arttaca.com, arttaca.io and related domains), applications and related services and products (collectively, the "Services" or "Platform").

By creating an account, accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, Cookie Policy, Refund Policy and End-User License Agreement, and any additional guidelines posted on the Platform. If you do not agree, do not use the Services.

If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to both you and the organisation.

We reserve the right to change or modify these Terms at any time. We will post the revised Terms on this page and indicate the "Last Updated" date. Material changes will be notified by email or in-product notice where practicable. Changes become effective no earlier than seven (7) days after posting (except changes addressing new features, which may be effective immediately). Continued use after the effective date constitutes acceptance.

Arttaca is a privacy-focused SaaS platform for artists, galleries, dealers, advisories, collectors, museums and institutions. The Services enable users to manage artwork inventory, share artworks via Private Views, manage sales workflows and invoicing, facilitate payments, and access analytics.

Important – Nature of the Platform: Arttaca provides software tools only. We do not hold customer funds, act as escrow agent, payment processor of record, art dealer or party to any transaction. Sales and payments occur solely between Users. Arttaca provides tools (including invoicing tools) that parties may use to complete their own deals.

You must be at least 18 years of age (or the age of majority in your jurisdiction) and capable of entering a binding contract.

You must provide accurate information, keep credentials secure, and are responsible for all activity under your account. Notify us immediately of any unauthorised access. You agree to immediately notify Arttaca of any change in your billing address or payment method used for payment.

We may suspend or terminate accounts that violate these Terms or our policies, or that pose security, legal or operational risk (including unforeseen problems).

4.1 Subscription Plans

Current plans (subject to change with notice) are summarised below. Exact features and limits are as published on the pricing page at the time of subscription. Feature limits and "coming soon" items may evolve.

* Portfolio hosting marked as coming soon. Gallery/Institution plans are customised. Subscriptions may be billed monthly or annually. Regional pricing discounts may apply.

4.2 Payment Methods

Fees and commissions may be paid via Stripe, PayPal, bank transfer or other methods we make available. You authorise us and our processors to charge the payment method you provide. You are responsible for any third-party fees incurred when using the Service. Any attorney fees, court costs or other costs incurred in collection of delinquent undisputed amounts shall be paid by you.

4.3 No Refunds; Cancellation

There is no automatic refund policy. Any request for a refund must be made in writing to [email protected] within one (1) week of cancellation and will be considered at Arttaca's sole discretion.

You may cancel at any time. Cancellation does not entitle you to a refund of fees already paid or payable for the current subscription term. You remain charged for the full term then in effect. Full details are set out in the Refund Policy.

4.4 Transaction Fees / Commissions

Where a sale is conducted using the platform, the applicable transaction fee for your plan applies (plus any third-party processor fees such as Stripe). Rates may be updated with notice.

4.5 Typographical Errors

In the event a plan, feature or fee is listed at an incorrect price or with incorrect information due to a typographical or programming error, we reserve the right to refuse or cancel any order placed at the incorrect price, whether or not the order has been confirmed and your payment method charged. No agreement is concluded on the basis of such errors. If your payment method has already been charged and the order is cancelled, we will issue a credit for the amount charged.

5.1 Ownership

You retain all ownership rights in your User Content (artwork images, data, provenance, client information and related materials). Arttaca does not claim ownership of your artworks or data.

5.2 Licence to Arttaca

By uploading User Content you grant Arttaca a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, process, display, reproduce and use the User Content for:

• (a)providing, maintaining, securing and improving the Services;
• (b)research purposes;
• (c)use as content or media for Arttaca's media arm (editorial, features, publications);
• (d)marketing, case studies, advertising and promotional materials; and
• (e)platform improvement and related internal purposes.

The licence continues while the content remains on the platform and for a reasonable residual period in backups. You may request deletion of specific content (subject to legal retention obligations).

5.3 Export of Data

You may request a full export of your inventory and client data by writing to the Arttaca Team ([email protected]). We will use reasonable efforts to provide the export in a commonly used format within a reasonable time.

5.4 Your Warranties

You warrant that you own or have all necessary rights to the User Content, that it does not infringe third-party rights, and that it is accurate and lawful.

5.5 Arttaca IP

The platform software, design, trademarks (including "Arttaca"), logos and documentation remain the exclusive property of Arttaca and its licensors.

5.6 Suggestions and Feedback

Any feedback, comments, ideas, improvements or suggestions ("Suggestions") that you provide to Arttaca shall become the sole and exclusive property of Arttaca. Arttaca shall be free to use, copy, modify, publish or redistribute the Suggestions for any purpose without any credit or compensation to you.

You must not:

• (f)upload illegal, infringing or defamatory content;
• (g)upload or present fake provenance, fake artwork details, or fabricated ownership/condition records;
• (h)upload works or information from unlicensed artists or for which you lack authority;
• (i)use the Services for fraud, money laundering, terrorist financing or other criminal activity;
• (j)attempt unauthorised access, interfere with the Services, or use scrapers/bots without permission;
• (k)license, sell, rent, lease, assign, distribute or otherwise commercially exploit the Services themselves without authorisation;
• (l)modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Services;
• (m)remove, alter or obscure any proprietary notice of Arttaca or its licensors; or
• (n)send unsolicited commercial electronic messages or otherwise violate applicable anti-spam laws (see Section 8).

We may remove content, suspend or terminate accounts, and report illegal activity to authorities without prior notice where we reasonably consider it necessary.

Arttaca is committed to preventing the use of the Services for money laundering, terrorist financing or other financial crime. You agree that:

• (o)you will not use the Services, directly or indirectly, for any activity that constitutes money laundering, terrorist financing, sanctions evasion or other financial crime under the laws of Hong Kong or any other applicable jurisdiction;
• (p)you are solely responsible for conducting appropriate customer due diligence, know-your-customer (KYC) and source-of-funds checks on your own clients, buyers and counterparties;
• (q)you will comply with all applicable anti-money laundering and counter-terrorist financing (AML/CTF) laws and regulations that apply to you;
• (r)you will promptly provide any information or documentation reasonably requested by Arttaca to comply with our own legal or contractual obligations (including those of our payment processors); and
• (s)you acknowledge that Arttaca may suspend or terminate your access, freeze related functionality, and report suspicions to the Joint Financial Intelligence Unit (JFIU) or other competent authorities without notice where required or permitted by law.

Arttaca does not act as a financial institution or designated non-financial business for the purpose of conducting your customer due diligence. Responsibility for AML compliance in respect of your transactions with third parties rests with you.

If you send any commercial electronic messages (email, SMS or similar) in connection with the Services or to contacts obtained through the Services, you must comply with all applicable anti-spam and electronic marketing laws, including (without limitation) the U.S. CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), the EU ePrivacy rules, and any equivalent laws in Hong Kong or your jurisdiction.

In particular, you must:

• (t)not send unsolicited commercial electronic messages;
• (u)clearly identify yourself as the sender and include accurate subject lines and header information;
• (v)provide a clear and functioning unsubscribe / opt-out mechanism and honour opt-out requests promptly;
• (w)include a valid physical postal address where required by law.

Arttaca is not responsible for, and shall have no liability arising from, your electronic communications or any failure by you to comply with anti-spam laws. We may suspend or terminate accounts that we reasonably believe are being used for spam or unlawful messaging.

Our Privacy Policy and Cookie Policy describe how we collect and use personal data and cookies. Privacy is a core design principle: content is private by default; Private Views are accessible only to invited persons.

You are responsible for complying with applicable data protection laws (including the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and, where relevant, GDPR / PDPA) when processing client data through the Services. Our target market is international.

You permit us to make reference to you as a customer of ours in our publicity materials.

Security incidents: To the maximum extent permitted by law, Arttaca is not liable for loss, unauthorised access or disclosure arising from (a) a malicious third-party cyber-attack or security breach that occurs despite reasonable security measures, or (b) any compromise caused by your own credentials, devices, employees or systems. You remain responsible for the security of your account credentials and endpoints.

The Services integrate with or link to third-party services (including Stripe and PayPal) and may contain links to websites not operated or controlled by Arttaca. Your use of those services and websites is governed by their own terms and privacy policies. Arttaca is not responsible for the availability, accuracy, content, security or practices of third-party services or websites. Links are provided solely as a convenience.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.

Arttaca does not verify authenticity, provenance, ownership, condition or value of any artwork. You are solely responsible for your own due diligence.

While the Services may include tools to assist with tax calculations (for example, estimated tax amounts on invoices or sales), such tools are provided for convenience only. Arttaca does not provide tax, legal or accounting advice. You remain solely responsible for determining, calculating, reporting and paying all taxes applicable to your activities and transactions. Arttaca shall have no liability for any tax submissions you make (or fail to make), or for any assessments, penalties, interest, disputes or other issues arising from any tax authority in any jurisdiction.

Arttaca does not control User Content and is not responsible for any User Content. We do not endorse any User Content and shall have no liability for it.

The Services may include AI assistants, chatbots or similar automated tools. Any information, suggestion, calculation, summary or other output generated by such tools is provided for general reference only and is not a final or definitive answer, legal, tax, valuation or professional advice, or a representation by Arttaca. AI outputs may be incomplete, inaccurate or out of date. You remain solely responsible for independently verifying any AI output before relying on it. For a definitive answer, please contact [email protected]. To the maximum extent permitted by law, Arttaca shall have no liability arising from your use of or reliance on any AI-generated information.

If you connect, authorise or use your own (or a third party's) AI agent, large language model or similar tool with the Services through connectors, APIs, Model Context Protocol (MCP) or any other integration, you do so at your own risk. You are solely responsible for that integration and for any loss, alteration, corruption, unauthorised access or disclosure of User Content or other data arising from it, including any data breach. Arttaca shall have no liability for such loss, corruption or breach.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARTTACA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL OR BUSINESS OPPORTUNITIES.

ARTTACA'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ARTTACA IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) HKD 2,000.

Without limiting the above, Arttaca shall have no liability for any loss of or damage to: profit, revenue, production, business, contracts, opportunities, anticipated savings, data, goodwill, reputation or use; any indirect or consequential loss; or any loss suffered as a result of a claim brought by a third party. Where you suffer loss of or damage to data directly as a result of our act or omission, we will use reasonable commercial endeavours to restore the lost or damaged data from the latest available backup. That shall be your sole and exclusive remedy for loss of or damage to data.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence (to the extent prohibited by law) or for fraudulent misrepresentation or other fraud. These limits apply particularly to data breaches, unauthorised access, loss of User Content, disputes between Users, tax-related matters, AML/CTF matters, claims arising from User Content or electronic communications, any reliance on AI assistants, chatbots or similar automated outputs, and any loss, corruption or data breach arising from your use of third-party or client AI agents, LLMs, connectors or MCP integrations.

You agree to indemnify, defend and hold harmless Arttaca and its officers, employees and agents from and against any claims, damages, losses, liabilities and expenses (including reasonable legal fees) arising out of or related to: (a) your User Content; (b) your use of the Services; (c) your violation of these Terms or any law (including AML/CTF, copyright, privacy and anti-spam laws); (d) any transaction with another User; (e) any claim that your content infringes the rights of a third party; or (f) any electronic communications you send.

Arttaca respects the intellectual property rights of others and expects Users to do the same. We respond to notices of alleged copyright infringement in accordance with applicable law.

14.1 Notice of Claimed Infringement

If you are a copyright owner (or authorised to act on behalf of one) and believe that any material on the Services infringes your copyright, please send a written notice to [email protected] containing the following:

• (x)a physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
• (y)identification of the copyrighted work claimed to have been infringed;
• (z)identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;
• (aa)your contact information (address, telephone number and email);
• (bb)a statement that you have a good-faith belief that use of the material is not authorised by the copyright owner, its agent or the law; and
• (cc)a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.

14.2 Takedown and Counter-Notice

Upon receipt of a valid notice, we may remove or disable access to the allegedly infringing material without prior notice to the User who posted it and without liability to that User. We may also terminate, in appropriate circumstances, the accounts of Users who are repeat infringers.

If your material has been removed and you believe the removal was the result of a mistake or misidentification, you may submit a counter-notice to [email protected] containing: (i) your physical or electronic signature; (ii) identification of the material that has been removed and the location at which it appeared before removal; (iii) a statement under penalty of perjury that you have a good-faith belief that the material was removed as a result of mistake or misidentification; and (iv) your name, address, telephone number and email address, and a statement that you consent to the jurisdiction of the courts of Hong Kong and will accept service of process from the person who provided the original notice.

Arttaca's sole obligation in respect of User Content alleged to infringe is to respond to valid notices as described above. We have no obligation to monitor User Content proactively.

From time to time Arttaca may offer contests, promotions, sweepstakes or similar activities ("Promotions"). Promotions may be governed by separate rules that contain eligibility requirements (including age and geographic restrictions). If you participate, you agree to comply with the applicable Promotion rules.

The Services may contain third-party advertisements, sponsored content and affiliate links (specific URLs that contain an affiliate identifier). Where an affiliate link is used, Arttaca may receive a commission if you purchase through that link. The price you pay is not increased as a result. Affiliate or advertising links are not an endorsement or recommendation of the third party, its goods or services. Arttaca makes no representation as to the accuracy or suitability of any advertising content and accepts no responsibility for the conduct, content or offerings of advertisers or affiliate partners.

Any testimonials displayed on the Services are the opinions of the individuals who provided them and are not a guarantee of similar results. Results depend on many factors outside Arttaca's control. Testimonials should not be relied upon as a prediction of your outcome.

These Terms remain in effect while you use the Services. You may cancel in accordance with Section 4. We may suspend or terminate access for breaches of these Terms or our policies, for legal or security reasons, or in the event of unforeseen problems.

Upon termination, your right to use the Services ends. Surviving provisions (ownership, licences already granted, disclaimers, liability limits, indemnification, governing law) continue.

We may modify the Services and these Terms. Material changes will be notified by email or in-product notice where practicable. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services.

These Terms are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have exclusive jurisdiction, provided that Arttaca may seek injunctive or other equitable relief in any jurisdiction to protect its intellectual property or confidential information.

Entire Agreement. These Terms, together with the Privacy Policy, Cookie Policy, Refund Policy and End-User License Agreement, constitute the entire agreement regarding the Services and supersede all prior understandings.

Severability. If any provision is held invalid or unenforceable, the remaining provisions continue in full force and effect.

Waiver. No failure or delay by Arttaca in exercising any right shall constitute a waiver of that right. No waiver is effective unless in writing.

Assignment. You may not assign these Terms without our prior written consent. We may assign freely.

Force Majeure. Arttaca shall not be liable for any failure or delay due to circumstances beyond our reasonable control.

Language. The English version prevails over any translation.

Arttaca Technologies Limited
1602, Eastern Commercial Centre, 397 Hennessy Road, Wan Chai, Hong Kong
Email: [email protected]
Website: https://arttaca.com